Refund policy

Return & Refund Policy

We want you to feel confident when shopping with us. Please review our policy below.

🔁 Returns (Unopened Products Only)

We accept returns only if the product has never been opened or used.

To be eligible for a return:

  • The item must be in its original condition and packaging

  • The product must be unused and unopened

  • Return request must be made within 7 days of delivery

💸 Refunds (Damaged Items Only)

We offer refunds only if the product arrives damaged or ruined.

To qualify for a refund:

  • You must provide clear photo or video proof of the damaged product

  • The request must be submitted within 48 hours of receiving the item

❗ Non-Refundable Situations

We do not accept refunds or returns for:

  • Opened or used products

  • Change of mind

  • Incorrect orders made by the customer

  • Minor packaging damage that does not affect the product

📦 Return Process

To request a return or refund, please contact us with:

  • Your order number

  • Description of the issue

  • Photo/video evidence (if applicable)

 

📩 Contact Us

For more information please contact us via email: babymira0312@gmail.com
We will respond within 24–48 hours