Refund policy
Return & Refund Policy
We want you to feel confident when shopping with us. Please review our policy below.
🔁 Returns (Unopened Products Only)
We accept returns only if the product has never been opened or used.
To be eligible for a return:
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The item must be in its original condition and packaging
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The product must be unused and unopened
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Return request must be made within 7 days of delivery
💸 Refunds (Damaged Items Only)
We offer refunds only if the product arrives damaged or ruined.
To qualify for a refund:
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You must provide clear photo or video proof of the damaged product
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The request must be submitted within 48 hours of receiving the item
❗ Non-Refundable Situations
We do not accept refunds or returns for:
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Opened or used products
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Change of mind
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Incorrect orders made by the customer
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Minor packaging damage that does not affect the product
📦 Return Process
To request a return or refund, please contact us with:
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Your order number
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Description of the issue
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Photo/video evidence (if applicable)
📩 Contact Us
For more information please contact us via email: babymira0312@gmail.com
We will respond within 24–48 hours